Business Storytelling.
Reimagined.

I am thrilled to provide this testimonial for Urooj Insights who is currently conducting our company's customer satisfaction survey. Their professionalism, attention to detail, and commitment to delivering accurate and actionable insights were truly commendable. The team exhibited unparalleled dedication and expertise in every aspect of the project. From crafting comprehensive survey questions to meticulously analysing the data, Urooj Insights ensured a seamless and insightful process from start to finish. Thanks to their efforts, we gained invaluable insights into our customers' experiences and preferences, empowering us to make informed strategic decisions to enhance the overall guest experience. I highly recommend Urooj Insights to any organisation seeking thorough and effective survey solutions.

I've collaborated with the Urooj team on two projects for our organisation, and have been impressed with their skills, knowledge and flexibility. They took the time to understand our objectives as well as our business, and made cost-efficient and quality-effective recommendations, which enabled us to gain stronger output and actionables. They are reliable and innovative partners whom I would not hesitate to work with again.

We had the pleasure of working with Urooj Insights for the national survey in 2024. What impressed us most was their meticulous attention to detail and their ability to deliver high-quality insights in a timely and efficient manner. Their team was exceptionally responsive and proactive, offering tailored recommendations and providing us with clear, actionable data. They not only met but exceeded our expectations by going the extra mile to ensure the survey was comprehensive and well-executed. I would absolutely recommend Urooj Insights to others in the industry. Their professionalism, expertise, and commitment to delivering top-notch services make them a valuable partner for any organisation looking to conduct research with precision and integrity.

Working with Saurabh and the Urooj Insights team on our refreshed insights program at my company has been an absolute pleasure. Over the span of 8–10 months, they have been true partners—bringing immense research expertise, navigating complex stakeholder needs with ease, and consistently going above and beyond the initial scope. Their strategic approach, deep industry knowledge, and commitment to excellence ensured a seamless and impactful delivery. We couldn’t have asked for a better team to collaborate with, and we highly recommend them to anyone looking for top-tier research and insights capabilities.

We partnered with Urooj Insights on several projects to get cutomer insights in the insurance space, as well as leverage gen-AI to improve the efficiency in creating product stories for our products across 10 different countries. The team was incredibly collaborative throughout the process, actively incorporating our suggestions and feedback to refine the working frameworks to achieve optimal results. We highly recommend Urooj Insights to any company seeking deep understanding of consumers and wishing to leverage gen-AI. Combining their expertise with their openess to collaboration, makes them a valuable partner.

Team Urooj’s commitment to excellence and dedication to producing high-quality results were evident throughout the entire process. They were responsive to our needs, ensuring that our requirements were met and exceeded. The team's ability to analyze and interpret the data provided us with valuable insights that have greatly impacted our decision-making. Their expertise and deep understanding of the subject matter were truly impressive.

I must say that team Urooj’s approach to data analysis is truly refreshing. They didn't rely on ordinary experience, but instead utilized their unique frameworks to interpret and present findings in a novel way. The team's efforts were greatly appreciated by all of us, and their approach made the entire process of sensemaking a collective effort.

It was a pleasure working with UI. They did a great job conducting street intercept interviews in Singapore and Malaysia. Would highly recommend any teams who require such service to consider UI given their expertise and experience in this.

From start to finish, the team was professional, attentive, and dedicated to delivering insightful and actionable consumer insights. They go beyond the surface-level data to really understand the consumer mindset and behaviors, and their recommendations were spot-on. I felt confident in their expertise and was able to make informed decisions based on their findings.

Not only did team Urooj bring a unique approach towards unearthing insights, but they also made the entire experience enjoyable and informative. They truly embody the principle of 'show don't tell,' which made the insights they presented clear and easy to understand, even for first-time research buyers like us. I am grateful for their expertise and the valuable lessons I learned from them. Thank you and we will come back in future.

Our experience with Team Urooj has been incredibly positive. They conducted our study with the utmost professionalism and expertise, leaving no room for doubt about their capabilities. Their attention to detail was exceptional, as demonstrated by the comprehensive research report they delivered. I highly recommend this team led by Saurabh.

Working with Urooj Insights has been an enriching experience. Their proactiveness in understanding our needs and their willingness to find innovative solutions to complex challenges is truly commendable. We highly recommend Urooj Insights to any organisation seeking a proactive, collaborative partner who goes above and beyond to deliver exceptional results.

Your research operation really cares about our store operation, so we did not need to stop or change our usual operation during the time of your field work. Also, we could get great result from this survey. I believe we may utilise it for our more appropriate investment in the future.